Your confidentially and privacy  We guarantee to protect your privacy. We take great care to  make sure you receive the best protection possible for your personal information and any financial details that you provide. The La Redoute website is a secure site, and any personal data we collect from you is safe from misuse.

We abide by the Data Protection Act 1998 and we make sure that any personal information we hold is handled properly. This means that your information will be fairly and lawfully processed, that we will make sure that it is accurate, and that your information is not kept for longer than necessary. Your information will be kept secure and processed in line with your rights under the Data Protection Act 1998 and will not be transferred to countries without adequate protection.

Information we might need from you  Your name, date of birth, address, customer number, telephone number, e-mail address, credit/debit card number, expiry date and issue number.

How we use this information  We use the information you provide to;
- Confirm the receipt of your order, process it and keep you informed of progress
- keep you up to date with new services, facilities, special offers and promotions
- Enhance your shopping experience in the future by tailoring the site to meet your needs

We may use your email address for such purposes but will not pass your details to third parties. If you do not want us to use your email address for marketing purposes please write to us or send an email to us with your name and customer number.

How we keep this information secure  All the information above is transmitted securely using SSL encryption. This means that the information is sent in such a way that, in the extremely unlikely event that someone is somehow able to obtain this information, only we can decode the information to obtain your details. This is done by encrypting the data between your computer and our server. We encrypt the data using a certificate provided by a trusted third party, paypal.

You can tell that the data is encrypted as the address in your browser will change from // to // and a small padlock icon will appear at the bottom of your browser window. This is your guarantee that you can send your details to us with condfidence.

We are required by Data Protection Act 1998 to follow strict security procedures in how we store and disclose information. You may be assured that we will adhere to these procedures with your personal details.